2009-09-16T19:28:19Z 2009-08-28 45 Telco and Wireless Carrier server providers require continuity of services when power is interrupted at their sites. It is imperative these sites have backup power generation.<br /><br /> Standby power generators are critical to site operations. They provide power to the site in the event of the loss of commercial power. Ensuring the generators will start and operate when needed, plus the automatic transfer and running under load are part of most companies’ weekly maintenance routines. Generators are exercised on a regular basis to test their ability to provide power at a time of need.<br /><br /> Generators are a double-edged sword; they are absolutely needed to ensure continuity of service, but they are not green. In fact, most municipalities require the licensing of these standby generators and limit the amount of time a generator can run. Run time reports are the responsibility of the operator and are required by the municipality (and usually, the EPA) on a regular basis. <br /><br /> Generally, exercising the site generators is automatic. Generators start and stop at pre-defined times set at every site. When the generator starts and stops, generator alarms are sent to an alarm manager when the generator runs and also when it stops running. With this information. your technicians can look through the report, determine if the generator started and if it did, the technician can calculate based on the information received, filling out the reports. <br /><br /> What happens if you have hundreds of sites where the generators are exercised on a weekly basis? What happens if one generator fails to start; how would you know? This can be a full time job going through these reports pulling the data to determine if a generator didn’t run and if so, making calculations used to fill out the mandatory reports.<br /><br /> How much time would it save (directly an operational cost savings) if the management system you used did this for you? SchoRen TrapServertm supports Generator Reporting! <br /><br /> TrapServer provides Generator Ran, Generator Did Not Run, Generator Took Load and Generator Did Not Take Load reports. <br /> <ul> <li> Generator Ran Report - This report has the start time and stop time indicating generator operation and the report will report on a generator that ran multiple times AND indicate the start and stop time of each run.<br /><br /> <li> ∙ Generator Did Not Run Report - Report is a great tool for understanding which generators did not get exercised.<br /></ul> Part of the exercise of standby power system is the ability to automatically transfer to the load once the generator completes its startup routine. This is as important to a site operator as generator running. If a generator does not switch to a load and continues generating, it won’t support standby operation and won’t be available when it is needed.<br /><ul> <li> Generator Took Load Report - Indicates automatic transfer switch operated and generator was able to maintain generation under load conditions.<br /><br /> <li> Generator Did Not Take Load Report - This valuable report enable operators to determine which generators that were exercised would not operate once load was applied.<br /></ul> Operations within one organization will vary when compared to another at another company. As a result of this diversity, variations to reports can be added to include:<br /><ul> <li> Estimated Generator Fuel Level Remaining <li> Estimated Run-Time Remaining <li> Generator Exceeded Run Time <li> Generator Did Not Meet Run Time<br /></ul> TrapServer monitors and controls Multi-Vendor equipment at a single operating company rapidly informing users where troubles exist in the monitored network. TrapServer uses open and proprietary industry standard protocols to gather alarm events for alarm management. We have extensive knowledge building and implementing many custom alarming solutions. <br /><br /> SchoRen NMS Solutions, LLC provides Network Management Solutions as TrapServer and TrapServer SNMP Message Translator (SMT) to Service Providers, Telecommunications Providers and Companies that operate a public or private communications infrastructure. <br /><br /> If you are concerned about the QoS of your network, SchoRen is your system!<br /><br /> 2009-09-16T19:44:15Z

SchoRen 2009-09-16T19:20:41Z 2009-08-19 44 "Virtualization projects are under consideration or already in progress at many organizations looking to decrease their capital and real estate expenses and to launch energy-conservation initiatives. Through the use of special virtualization products and services, data center managers can apportion computing hardware resources to operating systems and applications on a time-sharing basis. In doing so, they can significantly boost the utilization and efficiency of servers, network equipment and storage devices. Such projects reduce the overall number of physical devices needed, the floor and rack space needed." says AT&T in its publication How to Virtualize.<br /><br /> TrapServer supports virtualization bringing with it cost savings in hardware and support to organizations without reducing TrapServer features to our users including support of disaster recovery, translations and monitoring.<br /><br /> TrapServertm monitors and controls Multi-Vendor equipment at a single operating company rapidly informing users where troubles exist in the monitored network. TrapServer uses open and proprietary industry standard protocols to gather alarm events for alarm management. We have extensive knowledge building and implementing many custom alarming solutions.<br /><br /> 2009-09-16T19:25:59Z

SchoRen 2009-05-27T15:45:06Z 2009-03-27 43 We have received our first feed back regarding our release of TrapServer 1.5.8.! Kinder-Morgan, a user of TrapServer since 2005 replaced their manufacture discontinued Badger NetManager, says;<br /><br /> “The latest update to the TrapServer from a NOC monitoring standpoint is great and I really appreciate all of the time and work that went into this new update. SchoRen has been great to work with and I appreciate the time they have taken to increase my skill set with the TrapServer. I really like the customization of the reporting tool with its large history storage capacity along with the select scan, test tone, and the control point execution features. I am very pleased. I have gotten feedback from our field telecommunication technicians and (the field techs) like the upgrade. <br /><br /> I like how I can use the “SNMP” trap-relay tool to “see” traps as I add Element OID’s to TrapServer and how easy it is to place trap information (point ‘n’ click) in the structure of the alarm event!”<br /><br /> “You are more than welcome to use Kinder Morgan as a reference stating that we use the TrapServer and that we are very pleased with the product … Thanks so much!”<br /><br /> Kinder-Morgan uses TrapServer to poll their extensive network of Badger 481 Remote Terminal Units, receive SNMP alarms from the Badger e500 RMUs, Adtran, Omnitronics and Harris-Stratex TruePoint microwave radios.<br /><br /> Within this version, features include; <ul> <li> Enhanced Area of Responsibility <li> Multiple WorkStation Support <li> Browser Status Views <li> Increase Alarm Event Priority Assignment to Seven <li> Up-Graded Badger 481 RTUs/Larse RTUs/MCS-11 (Alcatel-Lucent Proprietary) Interface Modules <li> Additional Monitoring, Configuration & Management Applications</ul><br /> TrapServer monitors and controls Multi-Vendor equipment using a variety of equipment protocols to rapidly inform users where troubles exist in the monitored network. TrapServer uses open and proprietary industry standard protocols to gather alarm events for alarm management. We have extensive knowledge building and implementing many custom alarming solutions. <br /><br /> SchoRen NMS Solutions, LLC provides Network Management Solutions as TrapServer and TrapServer SNMP Message Translator (SMT) to Service Providers, Telecommunications Providers and Companies that operate a public or private communications infrastructure. <br /><br /> If you are concerned about the QoS of your network, SchoRen is your system!<br /><br /> 2009-09-16T19:26:23Z

2009-01-07T00:24:46Z 2009-03-19 40 SchoRen NMS Solutions, LLC announces release of TrapServer 1.5.8 operating system. This version of software reflects the largest intelligent release since 2007. It includes: <br /><br /> <h3>Area-of-Responsibility (AOR)</h3> AOR will filter Areas and Events based on the login user and filter forwarding of traps (TrapForwarding) based upon Area, Site, and Equipment configuration. AOR will filter Areas and Events based on the login user and filter forwarding of traps (TrapForwarding) based upon Area, Site, and Equipment configuration. AOR applies to all aspects of TrapServer manager. <br /><br /> <h3>Multiple WorkStation Support</h3> TrapServer enables multiple, independent workstations to View and Control network alarm activity from TrapServer Manager. TrapServer’s two primary Operator Windows; EventViewer (color text display) and AreaViewer (color graphics with flashing icons) can be exported to virtually any PC as a separate instance. This means that an operator in one location may want a graphical view of one specific area while another operator may want to view the entire system. This is supported by multiple remote workstations. Remember, TrapServer supports 30 concurrent users without any additional licensing! <br /><br /> <h3>Browser Status Views on TrapServer AreaViewer</h3> Browser StatusView enable users who have dial-up or Internet access to readily see an Area to determine current site and alarm status at a glance! All alarms are shown as individual icons that reflect the color of the assigned alarm priority. Users view alarm activity by changes in normal and alarm priority color as the alarms change state. <h3>Browser Based Select Scan of Badger 481 RTUs</h3> This function provides real time update of alarm information using the Web Server from TrapServer and any web based browser. When used with Analog Voltage monitoring (battery voltage, power, wave guide pressure, temperature) of the RTU, the user has the ability to view changes as they occur from the report site. <br /><br /> <h3>Browser Based Remote Test Tone of Badger 481 RTUs</h3> Test tone operation allow analog tones to be sent from the Badger 481 RTU. This enables technicians to set analog communications levels for the 481 Remote Terminal Units. It is also a great trouble shooting tool for determining path degradation by enabling the technician to measure the level of a single path without operator intervention or the need for another technician. <br /><br /> <h3>Browser Based Remote Control of Badger 481 RTU Control Points</h3> Control operation is essential for remote control of equipment within a microwave communications system. One of the most common uses of control operation is the ability to remote start a generator. TrapServer gives the users the ability to not only start the generator but to exercise all the generators at all the sites with one operation. 2009-03-19T14:30:46Z

2009-01-07T00:20:42Z 2008-11-01 39 SchoRen NMS Solutions, LLC announces a Midwestern Utility (already a TrapServer user) has added the Larse Protocol Engine to their existing TrapServer to monitor their extensive Larse (aka: Badger) Remote Terminal (RT) network. The Larse remote units are used to detect contact closures and analog alarms from the communications equipment (microwave radio, wave guide, airflow, site temperature, power, tower lights, etc) and report these events to TrapServer. <br /><br /> Support of the Larse RT application includes the software module in TrapServer which provides the proprietary LarScan polling support and a Larse Communications Interface (LCI-modem) available from Badger Alarm & Control, Inc. TrapServers Larse Protocol Engine interface module downloads configurations, polls RTs for alarms and operates RT controls. Together with the LCI, TrapServer's Larse protocol interface provides all functionality of the Badger 2000: digital point monitoring, analog point monitoring, control point execution, and downloading of all database parameters. <br /><br /> Alarms and events detected by the Larse RTs are sent to TrapServer after the RT is polled using the proprietary LarScan protocol. Information sent by the RT is stored and displayed on AreaViewer and TextViewer. These alarms can also be filtered on priority before email and paging notification. 2009-03-20T05:37:08Z

2009-01-07T00:17:38Z 2008-10-01 38 SchoRen NMS Solutions, LLC announces the addition of monitoring the Harris / Stratex TRuepoint 5000 microwave equipment using with TrapServer. Alarms and events detected by the microwave radio equipment are sent to TrapServer as simple network management protocol (SNMP) traps where the information contained in the trap is stored and displayed on AreaViewer and TextViewer. These traps are also filtered on priority before email and paging notification. <br /><br /> Using SNMP enables TrapServer to ascertain the operational status of these radio elements. <br /><br /> The addition of the Truepoint equipment adds to a comprehensive list of microwave radios monitored by TrapServer at many locations throughout the USA. This growing list includes Alcatel-Lucent MDR-8000 (with the TMN module) and the NEC NLite / NLite LX microwave radio equipment using SNMP. TrapServer also supports the monitoring of legacy microwave equipment using the network elements native language is use by either the microwave equipment itself or by remote terminal units installed at the microwave sites. This includes the MCS-11 protocol to monitor Alcatel-Lucent MDR series microwave radios and the Badger (Badger 481 and Larse LarScan protocols) Remote Terminal Units. 2009-01-07T00:17:38Z

2009-01-07T00:11:15Z 2008-07-01 35 With the demise of the Badger / Larse 2000 (old Windows 95 / 98 system no longer supported), this telephone company needed to upgrade its monitoring. TrapServer was chosen to meet the monitoring of the Larse 1200 RTUs and for its ability to "monitor virtually anything". <br /><br /> What made this application unique was the after hours system four hours away that needed to provide monitoring when the central office wasn’t manned. TrapServer supports multi-mastering with the Badger 2000 used enabling systems to continue to be used long after its support life has needed. 2009-01-07T00:35:08Z

2009-01-07T00:11:37Z 2008-07-01 36 TrapServer^&trade; is the product of choice for a Railroad in the northern US in replacing the aging Badger / Larse 2000 master station(a Windows 95 element management system) to support their base of Larse Remote Terminal Units. Monitoring and control of this section of the microwave was transferred when this company took over the route from BNSF, however back up monitoring is still supported by the Badger systems at BNSF. TrapServer^&trade; supports multi-master and redundant system monitoring. 2009-01-12T09:22:48Z

2009-01-07T00:13:40Z 2008-07-01 37 A Western US State has added a second TrapServer to monitor their extensive microwave network, provide redundancy to the existing TrapServer and replacing their Badger NetManager. In this system, by replacing the Badger NetManager TrapServer will poll the States existing Badger 481 Remote Terminal Units using a combination of existing VF and 6 kHz channels up and down the state. <br /><br /> TrapServer will also receive alarms from other intelligent systems such as the Badger E500 Remote Monitoring Unit (RMU), DPS Telemon NetGuardian Remote Units, Valere Power system and Adtran 3205 Access Router. <br /><br /> The State provides services to all the state emergency departments including the CHP and Office of Emergency Services. 2009-01-07T00:14:05Z

2009-01-07T00:10:12Z 2008-04-01 34 New available options for TrapServer SNMP Message Translator (SMT) an extremely powerful trap-filtering tool, which allows its users to manipulate and mediate SNMP traps. Applications include TrapStorm and TrapSpoof. <br /><br /> <h3>TrapStorm Application for TrapServer SMT</h3> TrapStorm filtering functionality provides a SNMP trap storm shelter in the event of catastrophic faults from network devices or devices that are not fully configured. This option offers protection against SNMP trap storms and shelters your NOC and NOC management equipment from SNMP trap overloads brought on by faulty network elements and faulty network paths, even undefined equipment. TrapStorm filters traps based on trap count and time. During normal operating conditions, this optional software module will forward all traps from each of the network elements retaining the original trap structure and by using the original network elements OID and binding information. A trap storm falling within user-defined parameters will cause this application to stop forwarding traps from the storming element and to generate a trap indicating a presence of a trap storm. A trap will be generated (again at user defined intervals) during the storm process and at the cessation of the storm. Furthermore, this application provides logging of received (source) traps and forward (count) traps to Network Manager. <h3>TrapSpoof Application for TrapServer SMT</h3> With TrapSpoof your users can modify just about most aspects of an SNMP trap. For example, TrapSpoof can: <ul> <li>Version (v1 to v2c and v2c to v1) <li>IP Address / host name</li> <li>Enterprise OID</li> <li>Host Table (multiple hosts, simultaneously)</li> <ul> 2009-01-07T00:10:33Z

2009-01-07T00:08:09Z 2008-03-01 33 A Large Bank headquartered in New York has selected SchoRen TrapServer to monitor and translate alarm information from Symmetricom and Nortel equipment used in support of bank operations. The Symmetricom and Nortel network elements consist of the Nortel OME-3500, Symmetricom TS-3500 and the Symmetricom TP-1100. TrapServer connects to these elements over the Bank’s IP infrastructure to receive autonomousTL1 alarm messages over the Bank’s IP infrastructure. TL-1 event / alarms are translated to SNMP traps for northbound notification to the Banks SNMP management system currently in operation. <br /><br /> SchoRen’s has also supplied a new TrapServer SNMP Message Translator (SMT) module to “spoof” the SNMP management system with OID specific information from the specific TL-1 monitored network elements. This software application resides on the same hardware platform as TrapServer and places the translated / monitored equipment’s defined OID in the trap in the place of TrapServers OID. All TL-1 elements will have an OID assigned within the application corresponding to the specific type of TL-1 element and with a specific IP address even though communications connections are serial. Other features of TrapServer SMT Option are TrapStorm Protection / Notification and TrapBridging. <br /><br /> TrapServer was chosen because of its ability to “future proof” their monitoring network by adapting to existing network elements and by being "open" to the latest generation of products as they are added. TrapServer offers flexibility in monitoring, reporting (WEB server based), notifying based on Area of Responsibility (via EMAIL and Paging) and displaying (color text and multi-level GUI) any intelligent data stream for activity affecting their Quality of Service and reporting. 2009-01-07T00:08:09Z

2009-01-07T00:06:26Z 2007-12-01 32 One of our very first TrapServer users has upgraded their TrapServer to include MCS-11, LarScan and the monitoring the Two-Way Radio system consisting of Motorola MOSCAD units. <br /><br /> Communications systems evolve; this is just a fact of life. Usually, compatibility between legacy products and new products used in this evolution cause these companies many costly weeks of searching, selecting and engineering, not to mention the equipment costs to come up with a solution to meet new monitoring needs and also continues to meet the legacy needs. <br /><br /> Not in this case. TrapServer was installed in 2004 to provide regional monitoring. TrapServer “Future Proofed” their monitoring network by allowing this utility to continue to use a product that meets their needs. With minimal efforts, TrapServer now monitors their Alcatel-Lucent MCS-11 and LarScan (Larse 1200) RT network at the protocol level, without an intermediary proprietary master station. Also, this regional TrapServer also provides enhanced monitoring visibility of the Two-Way Radio system consisting of Motorola MOSCAD alarm units using SNMP. <br /><br /> The selection of TrapServer scaled the support of the monitoring system from three management stations down to one. <br /><br /> SchoRen was also requested to provide a custom solution by adding multiple display monitors to this TrapServer enabling multiple areas to be viewed graphically without adding additional PC Hardware. TrapServer filters by alarm priority and transports the highest priority events using SNMP over their network to the Primary and Redundant NOCs (which also use TrapServer for monitoring) for display of events. 2009-01-07T00:06:57Z

2009-01-07T00:05:28Z 2007-07-01 31 Los Angles Unified School system selects TrapServer to monitor their new microwave system. SchoRen TrapServertm was selected for its’ ability to monitor the Alcatel-Lucent MDR-8000 microwave radio using SNMP and by its ability to also monitor the IMACs multiplex using SNMP. TrapServer supports SNMP traps, gets and sets from SNMP (V1 and V2) capable devices. <br /><br /> TrapServer was chosen because of its ability to “future proof” their monitoring network by adapting to existing network elements and by being “open” to the latest generation of products as they are added. TrapServer offers this customer a rich set of features including console and browser-based color-coded status reporting, email notification and text paging. TrapServer also has the ability to monitor any intelligent data stream in order for clients to achieve a high quality of service. 2009-01-07T00:05:28Z

2009-01-07T00:04:11Z 2007-06-01 29 This Touchstone Energy Cooperative Utility adds Redundant TrapServertm to monitor their communications infrastructure using legacy Badger 481 Remote Monitoring Unit and SNMP. TrapServer will gather and monitor events from the 481 RTU using the Badger 481 proprietary protocol enabling these legacy 481 RTUs to remain in place, eliminating the need for this utility to perform a wholesale forklift replacement of a reliable remote monitoring unit.<br /><br /> All alarms sent to TrapServer are archived for reporting, displayed for trouble resolution and then filtered and forwarded to an HPOV system. This way, only the service affecting events are sent. <br /><br /> Locally, events will be displayed using AreaViewer, which is SchoRen’s latest addition to TrapServer. AreaViewer provides a multiple level Graphical User Interface (GUI) that contains a visual indication of monitored system. Users can determine system status with a brief glance. 2009-01-07T00:04:11Z

2009-01-07T00:04:49Z 2007-06-01 30 Using TrapServer for over three years, this Large Wireless Service Provider positioned their operations for rapid future growth by upgrading TrapServer to newer hardware, OS and adding an additional monitoring module; Alcatel-Lucent microwave monitoring protocol (MCS-11). This upgrade used TrapServer standard Dell Server (Rack-Mount) hardware with full version of Red Hat Enterprise loaded. <br /><br /> SchoRen installed this upgrade, cutting over from the old TrapServer within a day of arrival. 2009-01-07T00:04:49Z

2009-01-06T23:59:52Z 2006-12-01 28 This Northern Midwestern Utility faced the same dilemma many companies face; obsolescence. In this case, it was their Badger NetManager Management system. The Badger NetManager monitored their extensive microwave network by polling Badger 481 RTUs. This system worked will but wasn’t able to monitor newer microwave radios or newer fiber systems they were adding. They had a need where TrapServer SNMP Message Translator (SMT) option with TrapStorm application fit the need. <br /><br /> In addition to monitoring the Badger 481 Remote Terminal Units, this utility company also needed to monitor their NEC Microwave Radios, new Alcatel MDR-8000 Microwave Radios and the GE JungleMux (via VistaNet) fiber terminals; all using SNMP. TrapServer consolidated the SNMP from these network elements into one database, displaying alarms from one screen and forwarding notifications via email. <br /><br /> This company also required all alarms be displayed on their existing NetManager. TrapServer provided this alarm forwarding with ease. Alarms detected by TrapServer were sent to NetManager for display using a little known feature of NetManager called Nettrigger. <br /><br /> TrapServer added many new monitoring capabilities to the monitoring system used by this company and since the alarms were sent to an existing system, no control room operator training was required. 2009-01-06T23:59:52Z

2009-01-06T23:56:24Z 2006-09-01 27 During the 1990s, this National Utility Company acquired other companies underneath its corporate umbrella. As an independent company, they choose equipment which best fits the needs of their operation. When the operation is purchased and placed under a corporate umbrella, the equipment that comes along with that acquisition is not compatible with other systems in other operational regions. In the case of monitoring, this usually means many different systems needing separate monitoring systems to watch the different types of equipment. Then add redundancy in the mix and the real headaches begin. <br /><br /> This is where TrapServer came in. TrapServer was able to provide monitoring of all the disparate equipment this company acquired through its purchases over the year. This included Badger 481 Remote Terminals, Larse 1200 Remote Terminals and Alcatel Microwave Radios using MCS-11 protocol for polling the radios for alarm information. <br /><br /> Additionally, since this is a National Utility they required redundancy to support their Disaster Recovery policies. Again, TrapServer met the needs and surpassed the requirements. <br /><br /> TrapServer provides Redundant Operations to support Disaster Recovery while polling multiple channels of Badger 481 RTUs, multiple channels of Larse RTUs and multiple MCS-11 polling channels. 2009-01-06T23:56:24Z

2009-01-06T23:54:06Z 2006-08-01 26 SchoRen NMS Solutions, LLC announces the addition of <i>AreaViewer</i>and <i>Enhanced reports</i> to TrapServer.These product enhancements greatly assist TrapServer users by enabling them to quickly identify and resolve communication network troubles. <br><br><h3><b>AreaViewer </b></h3>AreaViewer is a Graphical User Interface (GUI) that contains a visual indication of monitored system.&nbsp; Depending on the size of your system, these icons represent Area (containing sites and devices, also defining areas of responsibilities), Sites (containing devices) or the specific device.&nbsp; Lower levels can include Area (containing Site, device and entity).&nbsp; Device level contains the equipment monitored and the icon of the event being monitored contained within the device.&nbsp; Each level can have its own level map / drawing assigned to it.&nbsp; Icons represent the status of the site with color representing the alarm priority assigned (color of highest alarm over-rides lower alarm priorities) with flashing Icons representing newly received alarms.<br><br><h3><b>Enhanced Reports</b></h3><b><br></b><b>Event Total Report</b> <br>Enables the user to view statistics of alarm reception per month over the year.<span style="font-style: italic;"><span style="font-weight: bold;"><br><br></span></span><b>Event Summary Report</b> <br>Enables the user to view statistics of alarm reception per month (or per week) per device (or all devices) and per Entity (or all entities at a site).Good way of determining the cost of supporting equipment that may be on the edge of failing. <b><i><br><br></i>Event Duration Report</b><br>Enables the user to view total time an event has been in an off-normal state over a period of calendar weeks throughout history.<br><br><b>Nuisance Report</b><br>Reports all events over a user-defined period over a period of user-defined days.Great for “seeing” equipment troubles before a hard failure occur.Detects an event-quantity threshold is surpassed over a number of time periods.The threshold (qty=10), type of time period (days or hours), and quantity of time periods (qty=3) may all be adjusted by the TrapServer administrator.<br><br><br> 2009-01-06T23:54:33Z

2009-01-06T23:48:30Z 2006-06-01 24 A Major Eastern Utility is another utility to add SchoRen TrapServertm to monitor events from their communications network.&nbsp;TrapServer gathers events from the Badger NetManager, which is polling Larse RTs, and Harris FarScan master station. <br><br>TrapSever also provides a browser-based interface for technicians to remotely manage system status.GUI and provide a WEB browser interface for technicians to remotely manage event activity.&nbsp;Qualifying events will page and email technicians under control of TrapServer.&nbsp;Numerous technician call-outs are scheduled up to three months in advance and includes escalation. 2009-01-06T23:48:30Z

2009-01-06T23:50:17Z 2006-06-01 25 A Western US State adds TrapServertm to monitor the States’ diverse communications network.&nbsp;TrapServer will gather and monitor events from SNMP based devices (including the Badger e500 RMU) and legacy elements, provide rapid notification to ensure trouble resolution, and deliver a WEB server interface to allow technicians browser access to remotely manage event activity.&nbsp;Locally, events will be displayed using AreaViewer, which is SchoRen’s latest addition to TrapServer.&nbsp;AreaViewer provides Graphical User Interface (GUI) that contains a visual indication of monitored system with multiple levels.<br><br>Qualifying events will also quickly page and email technicians under control of TrapServer.<br><br>This State provides telecommunications, since “the citizens and government agencies depend upon state telecommunication systems to conduct routine business and obtain assistance during emergencies.”&nbsp;TrapServer supports the telecommunications division by managing network troubles and ensuring rapid notification of these troubles to the appropriate staff.&nbsp;Numerous technicians are scheduled up to three months in advance and can include escalation. 2009-01-06T23:50:17Z

2009-01-06T23:32:02Z 2006-02-01 23 SchoRen NMS Solutions, LLC announces it has supplied TrapServer in conjunction with Badger Alarm and Control, LLC to a County Government in Oregon. The new system includes TrapServer to provide browser (WEB) views of alarm activity accessible from any PC connected to the County’s Intranet and to provide scheduled email / paging notification upon occurrence of service affecting events. This project involves monitoring alarm events from Badger’s e500 Remote Monitoring Unit and Badger’s 481 Remote Terminals using Badger 481 RTU protocol over an Analog communications system. <br /><br /> The County uses it’s extensive microwave system to provide internal communications throughout the county for local agencies within the county. <br /><br /> SchoRen also provided full EF&I services for installation within the county. 2009-01-06T23:32:02Z

2009-01-06T23:27:59Z 2006-01-01 20 National Wireless Service Provider selects SchoRen TrapServertm to monitor SNMP based alarm events from NEC microwave radios, Applied Innovation AIRemote™ equipment, and text based events from Alcatel and Harris microwave radios. This Market represents the second market to deploy TrapServer who has been using TrapServer without fail for over two years to monitor bidirectional amplifiers / repeaters. With the second largest microwave network in the United States (second only to the US Government), this wireless server provider is using TrapServer to monitor all of their microwave radios and environmental alarms at all microwave sites plus regional automated email / paging dispatch and trouble ticketing in conjunction with the Network Operations Center (NOC) and without inundating the NOC with too many or too much alarm detail. <br /><br /> One key reason given for the selection of SchoRen TrapServer was its ease of use. This is a full-featured NMS that regional Operations personnel can administer with ease and it was designed that way! <br /><br /> TrapServer also assists the regions in improving QoS. Using TrapServer Performance Reports enables the region to focus manpower on areas where equipment performance can be improved and enables the region to appropriately allocate resources, eliminating multiple trips to a site thus decreasing windshield time of technicians. Reports from TrapServertm such as Nuisance Report and Event Summary Report enable management to be proactive in improving their QoS. Nuisance Reports displays all events over a user-defined period over a period of user-defined days. Great for “seeing” equipment troubles before a hard failure occurs. The Event Summary is a monthly report, which can be adjusted to a weekly report that gives the user the number of failures over a specific period of time by device. This report enables the user to determine systemic troubles with specific pieces of equipment, enabling the user to rectify the problem before it becomes a major QoS issue. 2009-01-06T23:27:59Z

2009-01-06T23:29:15Z 2006-01-01 21 SchoRen NMS Solutions, LLC has been awarded the Alarm System Upgrade from Northern California Independent telephone company (ILEC) to supply TrapServer to monitor revenue-bearing elements in operation within the company using a SchoRen designed IP network. This ILEC’s monitoring application includes monitoring all seven of their DMS-10 Switches, all of the AFC UMC1000 fiber equipment, and latest generation microwave (both Alcatel and NEC). Their previous alarm management system consisted of Badger Technology Inc. OmniMaster (also known as Harris NetBoss). OmniMaster is no longer supported and it was extremely cumbersome to operate. This ILEC needed to replace the old OmniMaster with a system that was simple to operate and was not too expensive and was quick to turn up. TrapServer fit this mold and offers the same functionality of OmniMaster with the efficiencies of newer technology but at a small fraction of the original OmniMaster price. <br /><br /> Multiple locations within the ILEC’s network will access TrapServer using Web Browsers to view alarm activity from the monitored system. Since TrapServer supports multiple LAN interfaces, the corporate intranet will be isolated from the alarm-monitoring intranet using the same TrapServer with all the same functionality being fully supported. <br /><br /> Qualifying events will page technicians under control of TrapServer. Technician call-out is scheduled up to three months in advance and includes email / paging escalation. <br /><br /> SchoRen also engineered the Ethernet network for the ILEC at no additional charge. 2009-01-06T23:29:15Z

2009-01-06T23:31:03Z 2006-01-01 22 SchoRen NMS Solutions, LLC adds support for Badger 481 Protocol compatibility to TrapServertm for all existing Badger Alarm and Control, LLC customers who currently use the 481 Remote Terminals Units (481 RTU) and new users. TrapServer works in place of and in conjunction with the Badger NetManager Master Station, Badger 481A Master Station or Badger 481 MiniMaster and are for organizations that need to employ scheduled email / paging notification, WEB access, SNMP Monitoring / Forwarding efficiencies to their system or are in need of consolidation of systems into one platform. TrapServer will poll the 481 RTU over multiple digital and analog microwave channels (VF or Order Wire frequencies for analog microwave or VF over fiber) for alarm activity.<br /><br /> The advantage to our users is simple. Existing RTUs are left in place and there is no need for a forklift change out of the RTU system.<br /><br /> Newer technologies can be added as budget allows. These legacy RTUs can even be converted to support Ethernet technologies. In this manner can we truly state TrapServer “Future Proofs” your system! For instance, Badger’s e500 RMU an SNMP alarm-reporting unit can be added seamlessly to TrapServer while it is polling the legacy products. <br /><br /> The addition of the 481 Protocol support was accomplished in partnership with Badger Alarm and Control, LLC of Concord, California. <br /><br /> TrapServer also assists your organization in improving Quality of Server (QoS) to your users. Using TrapServer Reports enables the region to focus manpower on areas where equipment performance can be improved and enables operations to appropriately allocate resources, eliminating multiple / redundant trips to a site thus decreasing windshield time of technicians. <br /><br /> Reports from TrapServer such as Nuisance Report and Event Summary Report enable management to be proactive in improving their QoS. Nuisance Report reports all events over a user-defined period over a period of user-defined days. Great for "seeing" equipment troubles before a hard failure occur. The Event Summary report is a monthly report, which can be adjusted to a weekly report that gives the user the number of failures over a specific period of time by device. This report enables the user to determine systemic troubles with specific pieces of equipment, enabling the user to rectify the problem before it becomes a major QoS issue. <br /><br /> Other report types including 10 year History and Standing Alarms are still available as well! Customized Reports too! 2009-01-06T23:31:03Z

2009-01-06T23:27:04Z 2005-12-01 19 Like most company’s, this major pipeline service provider used an aging Badger NetManager master station in conjunction with Badger’s remote terminal units to monitor their extensive microwave communications network. While Badger system has been running strong for many years, the Master Station has an older OS (SCO UNIX) that is no longer supported, and prohibits the use of their TCP / IP backbone network for transport due to lack of SCO security updates. However, the major pipeline company enjoys the ease of use and the “bullet-proof” operating record of their many Badger RTUs, so they needed to upgrade the master station technology without a forklift upgrade of all of their Badger RTUs. <br /><br /> SchoRen TrapServertm was selected by the major pipeline service provider to be a redundant master station working in unison with Badger’s 481 Remote Terminal Units to report microwave and environmental alarms, display them and notify technicians across their multi-state operating area of specific troubles at identified sites. <br /><br /> TrapServer was chosen because of its ability to “future proof” their monitoring network by adapting to existing network elements and by being “open” to the latest generation of products using SNMP based alarm reporting. TrapServer offers flexibility in monitoring SNMP and any intelligent network equipment for activity affecting their Quality of Service. <br /><br /> Some of the SNMP elements being monitored are Badger Enterprise 500 Remote Monitoring Unit, OmniTronics RTU, Adtran Tracer Spread Spectrum Microwave Units, Eltek DC Power System, Telco Access 50 and Telco Edgelink. 2009-01-06T23:27:04Z

2009-01-06T23:26:14Z 2005-11-01 18 Lucent Technologies, selects SchoRen TrapServertm as the product of choice to provide visibility of alarm events from disparate network elements at Texas Utilities to the GNOC in Denver and GNOC in the Netherlands. Like most companies, Texas Utilities uses a myriad of systems to monitor their extensive microwave communications network. In addition to the amount of space all of these systems utilize, technicians need to come into the office and look at each of the systems to determine the current operational status of the radio systems before beginning work on scheduled maintenance. This is a huge amount of windshield time just to see if the system is working properly. <br /><br /> SchoRen TrapServer was selected by Lucent Technologies to be a Regional Monitoring Tool and to consolidate alarms from the disparate legacy systems such as Badger 2000 and NEC 21TX systems. The consolidation of events into one system makes viewing of alarms easier. The technicians don’t need to learn the unique particularities from three systems, they view only one system at glance and by using the "Secure Web Browser" feature (which is standard with TrapServer), the technicians can access TrapServer to view alarms over their private network from anywhere in their network, anywhere in the world. <br /><br /> TrapServer empowers the Lucent Technologies operations to manage a wide variety of alarm events reported from their own communications network through automatic alarm forwarding via SNMP. TrapServer filters by priority any alarms and transports the highest priority events over their network to the NOC for display events in Colorado and in the Netherlands. 2009-01-06T23:26:14Z

2009-01-06T23:25:04Z 2005-10-01 17 <em>Cingular Wireless</em> has added its name to our growing list of TrapServer users.  This major wireless service provided acquired SchoRen TrapServertm to monitor alarm events from Alcatel microwave radios in conjunction with Badger AC’s NetManager.  TrapServer will monitor every aspect reported by the microwave radios plus automated email / paging dispatch with Trouble Tracking until the problem is resolved.<br /><br /> What makes this project unique was our competition on this project.  Alcatel proposed the TSM-8000, which turns out to be an expensive solution that only provides alarm monitoring.  TrapServer allows 30 concurrent users without any additional charges!  With the ability of this many users logged in at one time, TrapServer is a perfect tool for operational staff within a single market.<br /><br /> TrapServer gathered events are forwarded to Event Viewer with several-colored event priority’s containing <u>Time / Date, Priority, Location, Equipment and Description of Event</u>.  These events are also viewable from the <u>WEB interface</u> using <u>any PC’s</u> web browser.  Qualifying events will <u>page and email technicians</u> under control of TrapServer.  Numerous technician call-outs are scheduled up to three months in advance and includes multiple escalation. 2009-01-06T23:25:04Z

2009-01-06T23:23:05Z 2005-08-01 16 Like most companies, this <em>new utility customer</em> uses a myriad of systems to monitor their extensive microwave communications network. In addition to the amount of space all of these systems utilize, technicians need to come into the office and look at each of the systems to determine the current operational status of the radio systems before beginning work on scheduled maintenance. This is a huge amount of windshield time just to see if the system is working properly. <br /><br /> SchoRen TrapServer was selected by this utility to be a Regional Monitoring Tool and to consolidate alarms from the disparate legacy systems such as Larse 2000 (Badger 2000), Alcatel TSM-2500 and Modbus Serial Remote Terminal Units (RTU). The consolidation of events into one system makes viewing of alarms easier. The technicians don’t need to learn the unique particularities from three systems, they view only one system at glance and by using the "Secure Web Browser" feature (which is standard with TrapServer), the technicians can access TrapServer to view alarms over the internet from anywhere in their network (either dedicated Ethernet or dial-up). A great savings by eliminating windshield time! <br /><br /> TrapServer empowers the utility operations to better manage a wide variety of alarm events reported from their own communications network through automatic notification. Qualifying events will page (alphanumeric and beeper paging are supported) and email (SMTP / POP3) technicians under control of TrapServer. Numerous technician call-outs are scheduled up to three months in advance, including notification escalation. <br /><br /> TrapServertm also filters by priority any alarms and transports the highest priority events over their ATM network to the NOC for display events on NetManager GUI in Colorado. <br /><br /> TrapServer was chosen because of its ability to "future proof" their monitoring network by adapting to existing network elements and by being “open” to the latest generation of products as they are added. TrapServer offers flexibility in monitoring any intelligent data stream for activity affecting their Quality of Service. 2009-01-06T23:23:05Z

2009-01-06T23:20:53Z 2005-06-01 15 Existing TrapServer users adds Cisco 15454 TL1 interface module to SchoRen TrapServertm to monitor alarms from Cisco fiber system installed within their network. This addition provides comprehensive monitoring of the utility’s fiber system, which includes two rings of Lucent DDM-2000s and the 15454’s. Included in consolidated monitoring is also the Alcatel TSM-2500 management system for MCS-11 based digital microwave radios and two Badger 2000 monitoring system for their older analog microwave radios. <br /><br /> TrapServer gathered events are forwarded to event viewer with priority, history with color coded event priority. These events are also viewable from the WEB interface using any PC’s web browser. Qualifying events will page and email technicians under control of TrapServer. Numerous technician call-outs are scheduled up to three months in advance and include email / paging with escalation. <br /><br /> TrapServer’s fiber product interface includes Cisco 15454, Lucent DDM-2000, Alcatel 1603 / 1612 / 1648’s, GE JungleMux and Nortel Transport Node OC3 / 12 / 48. Additional interfaces are available. 2009-01-06T23:20:53Z

2009-01-06T23:19:57Z 2005-01-01 14 SchoRen NMS Solutions, LLC has added additional capabilities for TrapServertm to monitor Web Site monitoring. Users can now be automatically notified in the form of an Event, of changes to any Web Site or of data, which matches key words / phrases. Events are categorized by severity and time stamped, with details pertaining to the event and then stored within event history database. Email / paging / SNMP trap with escalation ensures the appropriate response. <br /><br /> Supporting the operations notification, tracking and engineering efforts is TSTrouble Ticketing! When an event occurs, a TSTrouble Ticketing is automatically issued with the pertinent information of the event and technician dispatched. Web based viewing / reporting of TSTrouble Ticket facilitates tracking of faulty equipment and services to ensure maintaining and the improvement of your QOS. <br /><br /> Dispatchers , Operators and Technicians have access to their specific TSTrouble Ticket to provide status updates toward the recovery of the event. Great tool for managing your people, managing your repair inventory and most of all, your QOS!<br /><br /> Furthermore, Web based reporting makes it possible to access gathered information to accommodate an orderly growth of your services. Web based reports from TrapServer enables managers and engineers quick access to the data pertaining to system in the format needed to make the informed decisions that guide systematic expansion of your business. 2009-05-27T15:55:12Z

2009-01-06T22:52:21Z 2004-09-01 8 SchoRen NMS Solutions, LLC announces it has recently completed three TrapServer monitoring interfaces for the Lucent DDM-2000, AFC1000 and Nortel Transport Node OC3 / 12 / 48 using TL-1. TrapServer communicates TL-1 to these DDM fiber devices using X.25 over a serial connection and communicates to the AFC UMC and Transport Node using TL-1 over TCP / IP. TrapServer connects to one gateway device within the fiber network and has visibility to all fiber equipment within the connected ring or link. Through the gateway device, TrapServer logs in and monitors the other fiber products. Reported events are forwarded to event viewer with priority, history with multi-color event priority. TrapServer optionally will notify on-call via alphanumeric page and email. TrapServer’s notification manager is scheduled on time of day and day of week basis over a 3-month rotating calendar. 2009-01-06T22:52:21Z

2009-01-06T22:52:55Z 2004-09-01 9 SchoRen NMS Solutions, LLC announces it has supplied TrapServer in conjunction with Badger Alarm and Control, LLC to an electric utility in the south west to consolidate alarm management from Alcatel TSM-2500 EMS, Badger 2000 EMS and DDM-2000 SONET system. The new system includes TrapServer to provide Views of Events in multi-color text based on alarm priorities. <br /> This utility uses its microwave system and SONET network to provide communications for control of power throughout the state. 2009-01-06T22:52:55Z

2009-01-06T23:12:46Z 2004-06-01 10 SchoRen NMS Solutions, LLC announces it has supplied TrapServer in conjunction with Badger Alarm and Control, LLC to replace an un-named county’s aging microwave management system. The new system includes TrapServer to provide browser (WEB) views of alarm activity (from the BadgerAC NetManager and other devices) accessible from any PC connected to the County’s Intranet and to provide scheduled email / paging notification upon occurrence of service affecting events. NetManager interrogates and report alarms from existing Badger 481 Remote Terminals. <br /> This county provides communications to local agencies with its extensive microwave system. <br /> The contract was awarded based on many factors but most prominent was <u>Supportability, Price and Feature Set</u> provided by the Integrated TrapServer / Badger NetManager combination. When it came time to purchase this upgrade, the choice was simple; spend half a million on a competing system or use a small fraction of that cost on a proven compatible system. 2009-01-06T23:12:46Z

2009-01-06T23:13:14Z 2004-05-01 11 SchoRen NMS Solutions, LLC has delivered the User Interface for the e500 Remote Monitoring Unit (RMU). The e500 RMU is a single rack space unit consisting of two Ethernet ports, which provides monitoring of Contact Closures, Multiple Analog Thresholds and Control Output, and reports detected events using SNMP to a fault alarm manager. The User Interface allows the user to configure alarm / event information with point names, de-bounce timers, threshold criteria, event views via a browser-based HTML user interface. Each e500 RMU contains an embedded Linux and browser-based user interface 2009-01-06T23:13:14Z

2009-01-06T23:18:51Z 2004-04-01 12 SchoRen NMS Solutions, LLC releases Badger 2000 Monitoring Interface which enables fault alarm from Larse and Badger Alarm and Control, LLC Remote Terminal Units. Additionally, TrapServer feature “Craft Access” enables the user to connect to the text port of the Badger 2000 for reports, Badger 2000 Administration and Execution of System Controls. <br /><br /> This new Badger 2000 interface can now be added to the following list of Badger Alarm & Control interfaces: NetManager, 481 Master, and Badger MiniMaster. 2009-01-06T23:18:51Z

2009-01-06T23:19:13Z 2004-03-01 13 SchoRen NMS Solutions, LLC releases the Alcatel TSM-2500 Monitoring Interface. Application provides consolidation of data from multiple network elements, streamlining the operations within the NOC. The TSM-2500 uses MSC-11 proprietary protocol to monitor Alcatel Microwave Radios. 2009-01-06T23:19:13Z

2009-01-06T22:39:43Z 2004-01-01 4 SchoRen NMS Solutions, LLC announced the purchase of TrapServer by a major wireless carrier to integrate wireless products into their Network Operations Center. TrapServer simplifies the integration of non-standard element at the MTSO / MSC into a common interface at the NOC. No longer are work orders needed between the region and the NOC when new equipment comes on line. The NOC "sees" everything through the eyes of TrapServer. <br /> The wireless service installed RFS BDAs to improve wireless coverage, extending wireless coverage to areas where coverage was poor. This provider needed to translate alarms that were called in by the monitoring device. These alarms were reported over the telephone as ASCII text and they needed to be translated to SNMP so the NOC could “see” any alarms being reported by these devices. <br /> TrapServer served this application very well! It translated all alarms called in by the equipment and sent those alarms to the NOC as SNMP traps. 2009-01-06T22:40:46Z

2009-01-06T22:25:51Z 2003-12-01 1 A Power Transmission Company has added transmission substations to its utility network, which includes SONET transport. They have been utilizing Alcatel microwave and monitoring the microwave using the Badger Alarm and Control, LLC NetManager. The NetManager does a very good job at monitoring the Alcatel Microwave using the Alcatel proprietary MCS-11 protocol but the SONET Multiplex is not equipped with MCS-11; it uses TL-1 to transmit fault messages.  This transmission company needed these events managed by the same manager they use, NetManager and viewed from its GUI. Integrated TrapServer successfully provided the bridge from the Alcatel SONET Multiplex to the Badger AC NetManager.<br /> <br /> TrapServer communicates to the 1603 (configured as the gateway) using TL1 device via TCP / IP socket connections over a LAN / WAN. TrapServer makes this connection to that one gateway device. Through the gateway device, TrapServer logs in and monitors the other 1603s. Reported events are forwarded to the NetManager over the TCP / IP connection and integrated into its database, logged to the printer and displayed on the GUI. Paging and email notification also takes place at the TrapServer and is scheduled on time of day and day of week basis over a 3 month rotating calendar.<br /> <br /> TrapServer is an inexpensive protocol mediation tool for multiple protocols (such as, ASCII, TL-1, SNMP (V1 / V2), modbus TCP / IP.) that also provides monitoring and notifies via email and paging of events that can degrade the quality of service its users are providing. After hours access for current status and historical reports are accomplished using secure Internet access or secure / non-secure corporate WAN access. 2009-01-06T22:25:51Z

2009-01-06T22:51:43Z 2003-11-01 7 SchoRen NMS Solutions, LLC releases the TL-1 Monitoring over TCP / IP Interface on TrapServer to provide fault monitoring of the Alcatel 1603 / 1612 / 1648 SONET Fiber Products. This application uses one SONET device as the “gateway”, all events from the SONET system are reported and managed on Event Viewer, Web Interface and by Email / Paging Manager. Multiple gateways can also be supported. <br /> In a Fiber Monitoring Application, TrapServer can also provide a module to perform event correlation and system logging. This would be used in determining a fiber-cut (outage) within a specific route or ring. Once implemented, the event correlation rules would be adjustable using a graphical interface. 2009-01-06T22:51:43Z

2009-01-06T22:26:35Z 2003-07-01 2 TrapServer was successfully installed within the MTSO / MSC of a major wireless carrier last week to provide a link between the wireless customer’s facility and the NOC, ensuring a high quality of service to their customer. 2009-01-06T22:26:35Z

2009-01-06T22:39:02Z 2003-05-01 3 Badger's Enterprise 500 (due for release in Q4 of 2003) Remote Terminal (RT) unit will include a user interface developed by SchoRen. The Enterprise 500 is an IP based alarm monitoring and control device designed for telecommunications environment. The RT's user interface will be an embedded Linux with an integrated web interface, which will allow SNMP reports, access and configuration, and user report activity. 2009-01-06T22:39:02Z

2009-01-06T22:50:24Z 2003-05-01 6 SchoRen NMS Solutions, LLC announced the purchase of TrapServer by a major wireless carrier to integrate wireless products into their Network Operations Center. TrapServer simplifies the integration of non-standard element at the MTSO / MSC into a common interface at the NOC. No longer are work orders needed between the region and the NOC when new equipment comes on line. The NOC "sees" everything through the eyes of TrapServer. <br /> The wireless service installed RFS BDAs to improve wireless coverage, extending wireless coverage to areas where coverage was poor. This provider needed to translate alarms that were called in by the monitoring device. These alarms were reported over the telephone as ASCII text and they needed to be translated to SNMP so the NOC could “see” any alarms being reported by these devices. <br /> TrapServer served this application very well! It translated all alarms called in by the equipment and sent those alarms to the NOC as SNMP traps. 2009-01-06T22:50:24Z

2009-01-06T22:40:18Z 2003-02-01 5 SchoRen NMS Solutions, LLC and Badger Alarm and Control, LLC announce their partnership agreement to provide TrapServer to span Badgers' newer technology products (due for release in Q4 of 2003) onto Badger's legacy platform, the NetManager. NetManager is a very good tool for monitoring microwave and fiber sites using the Badger 481 and Badger LarScan remote terminal units. "TrapServer allows our customer to continue to use their capital investment to monitor newer IP based, ASCII and TL-1 network elements without having to change out having to change anything in their system" states Badger's CEO Mary Overby. "This is significant, especially in today's business environment where our customers are trying to work within reduced maintenance budgets" she goes on to say. "We are very excited to provide this type of service for our customers and look forward to our partnership with SchoRen!" 2009-01-06T22:40:18Z